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Delete your account

You can delete your Pawsly account and your data at any time, right from the app.

Last updated: October 20, 2026

How to do it

  • Open Pawsly and go to Profile → Account → “Delete account”.
  • For each pet you own, choose who to pass it to among the people with access, or choose to delete it.
  • Confirm.

You have 30 days to change your mind

Passing pets to heirs is immediate. Your account stays pending deletion for 30 days: if you change your mind, sign in again and tap “Restore”. A pet already passed to an heir does not come back.

What is deleted

After the 30 days we permanently delete:

  • your account, profile (name, photo) and preferences;
  • linked devices and notification tokens;
  • pets without an heir, with all their entries and photos.

What may remain

Entries you made on pets passed to an heir remain with the heir, without your name: they will appear as anonymous.

Before deleting

If you want a copy of your data, export it from Profile → your profile → “Export my data”.

Can’t sign in?

Write to dr0p3rdev@gmail.com from your account’s email address and we will help you delete it.